Our equipment and solutions are built to last.

But in the real world, problems do arise. Hardware failure, human error, and the need for upgrades are all part of doing business. Although warranties cover most equipment, a technician may be required to trouble-shoot and repair equipment. That’s where our iron-clad service contracts come in.

Integrated Systems’ Technical Support Center and Help Desk can maintain your equipment and take care of situations that may arise—to make sure your office is always up and running for your appointments. We also establish protective routines that include backups and virus software updates.

Integrated Systems can respond to any emergencies quickly—day or night—on an as-needed basis. But signing up for a standard or customized service contract gives you the peace of mind to know your practice will stay up and running, thanks to expeditious service, as well as proper management, support, and planning. This will maximize the ROI of your technology investment and minimize network downtime.
Here is a summary of our service contract plans:

 

MEMBERSHIP PLAN – Standard*

• Remote support at no charge
• Technology consultation service
• Strategic planning service
• 20% discount on all on-site service fees
• Quarterly data backup verification and restorability testing
• Priority service scheduling
   

MEMBERSHIP PLAN – Plus*

• Phone/remote support at no charge
• Technology consulting service
• Strategic planning service
• 20% discount on all on-site service fees
• Quarterly data backup verification and restorability testing
• Annual on-site server inspection
• Daily backup verification
• Proactive server monitoring
• Server system updates
• Priority service scheduling
• 8 business hour on-site response for network-critical issues
• Free LogMeIn Pro account for remote access (see below for more information)
  *Support memberships billed annually.

LogMeIn Pro

With this remote-access solution, you have the freedom of easy access to your remote computer from the convenience and simplicity of a Web browser. LogMeIn Pro lets you:

• Remotely control your desktop from anywhere
• Run computer programs on your work computer from your home computer
• Transfer a document from your remote desktop to your laptop
• Print invoices, job quotes, and more from remote computers to on-site or client printers
• Share your desktop with a customer across the country
• Collaborate on a proposal
• Listen to your personal MP3 collection from work

Our Technical Support Center and Help Desk is staffed with experienced technicians who will diligently work any issue or request to a successful resolution.
 

Let Integrated Systems partner with your business today!
Contact us at 877 677 8400